Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Area
We currently ship within the United States only. We do not offer international shipping at this time.

Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated at checkout based on your location and the shipping method selected.

Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.

Lost or Damaged Packages
AssayMe is not responsible for packages lost or damaged during transit once handed off to the shipping carrier. If your order arrives damaged or does not arrive, please contact us at help@assayme.com so we can assist you.

Contact Us
For any shipping-related questions, reach out to us at help@assayme.com or +1 (973) 602-7001.